Confide

Whistleblowing, turnkey.

A confidential reporting line your institution can stand up in an afternoon. Anonymous by default, multilingual, with a two-way thread the reporter can come back to. Branded for your institution. Hosted by ComplyBridge. No NAVEX-tier procurement cycle.

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Confide
confide.complybridge.xyz/acme-ag
Acme AG · confidential reporting
No name, email or IP is recorded.
AnonymousEncrypted
Language
EnglishDeutsch
Category
Financial misconductConflict of interestAML / sanctions
You'll get a case code to come back withSubmit anonymously
Your case code
CF-8H33-5T
Save it with your password. We can't recover either for you.
1New
0Triaged
1Under review
0Resolved
Reportslive work first
CF-8H33-5TNew
Conflict of interest
German · filed 0m ago · acknowledge by 24 Oct
„Ein Teammitglied, das die Verwahrung betreut, berät gleichzeitig…"
CF-4Q19-2MUnder review
AML or sanctions concern
English · filed 23d ago · reporter seen 20d ago
Notified compliance@acme-ag.euTriage
Report · CF-8H33-5T · German
Conflict of interest
NewTriaged
„Ein Teammitglied, das die Verwahrung betreut, berät gleichzeitig einen der geprüften Verwahrer. Das wurde nicht offengelegt."
Translated from German
"A team member who manages custody also advises one of the audited custodians. This was not disclosed."
Translate
Reply to reporter · visible on their next visitSent · in thread · reporter notified on returnSend reply
Acknowledgedby 24 Oct · 7 daysMet · day 0
Investigatingnot started
Feedbackby 17 Jan · 3 months
EU Directive 2019/1937White-label channel

What's inside

What the Directive asks for. What we actually built.

EU Whistleblower Directive 2019/1937 has been mandatory for firms with 50+ employees since December 2023. Confide ships the entire internal-channel side of the obligation: intake, triage, response, retention.

Anonymous by default

No name, no email, no IP logged. The reporter is identified only by a report number they save and a password they set. We can't recover either for them.

Two-way thread

The reporter returns with their credentials to read replies and add detail. Internal notes between your reviewers stay hidden from the reporter. The trail is one continuous case file.

Multilingual + multi-category

The reporter picks the language they want to write in. Nine regulated-finance-tailored categories (corruption, financial misconduct, AML / sanctions, market abuse, discrimination, health & safety, data protection, conflict of interest, other) drive the inbox triage.

Your brand, our infrastructure

White-label channel: your institution's logo, your accent colour, your tagline. The URL can run on confide.complybridge.xyz or a subdomain of your own. The legal operator footer stays for Directive compliance.

Audit trail by default

Every status change, every reply, every reviewer action time-stamped. Retention controls aligned with the Directive's record-keeping requirements. Exportable bundle for the auditor or the national authority.

Directive-aligned status workflow

New → triaged → under review → resolved. The reporter-visible status chip is kept honest: acknowledgement within 7 days, substantive feedback within 3 months, as the Directive prescribes.

How it works

Standing up the channel takes an afternoon.

Compare to the multi-quarter NAVEX / EQS procurement cycle a firm with 200+ employees would otherwise run.

  1. 01

    Configure the channel

    Brand it (logo, accent, tagline), pick the categories your institution wants on the inbox, choose the languages you'll respond in. 10 minutes.

  2. 02

    Publish the link

    Drop the embed snippet in your website footer, your intranet, your employee handbook. The link is public; the inbox is private behind your SSO.

  3. 03

    Reporter files anonymously

    Four-step wizard: language, credentials, context (relation + category), message + attachments. The generated report number and the reporter-set password are the only identifiers.

  4. 04

    Your team triages

    Inbox sorted live-work-first. Reply in-thread or add internal notes. Advance the case through new → triaged → under review → resolved with a full audit trail.

Why Confide

Sharper than the incumbents on the things that matter.

NAVEX, EQS Integrity Line, and the rest were built for generic enterprise compliance. Confide is built for the regulated-finance reporter and reviewer: the categories, the framing, the audit trail, and the retention controls all reflect that.

Book a walkthrough
  • Regulated-finance categoriesAML/sanctions and market abuse are first-class entries, not buried in 'other'.
  • Status that means something'New' means the institution hasn't seen the report yet; 'Triaged' means a reviewer has read it.
  • Multi-language out of the boxThe reporter picks any language you've enabled; you reply in the same language where possible.
  • Encrypted, EU-residentEncryption in transit and at rest, EU-only data residency, retention aligned with the Directive's record-keeping requirements.

FAQ

Frequently asked questions

Common questions from compliance and legal teams.

Is this compliant with EU Whistleblower Directive 2019/1937?
Yes. Confide implements the internal reporting channel side of the Directive: anonymous intake, acknowledgement within 7 days, substantive feedback within 3 months, retention controls, the works. Your firm still appoints the impartial person or function that handles the reports; we provide the infrastructure they use.
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What about the external channel and national authority reporting?
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Can the reporter stay anonymous to my legal team?
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How does this compare to NAVEX / EQS Integrity Line / Convercent?
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Can we white-label the channel with our own logo?
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What happens to a report after resolution?
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